Check your e-mail to ensure you received a order confirmation. If you do not see one, check your Spam/Junk folder, and ensure you mark "Not Spam/Junk" and add our e-mail address to your contact list. Future e-mails to include order status, and tracking numbers will be notified to you using this e-mail address. Please allow the product lead time for your order to ship, we work hard to get all orders out ASAP.
We process our orders in the order we received them. Keep in mind all orders are reviewed to include only your car's photos in your package. We also retouch almost every photo to enhance the quality through contrast, sharpness, brightness, and crop adjustments, where needed. You are going to have these photos for a long time, we want to ensure you get the best results the first time around! We will be striving to get your order shipped as soon possible, however we ask that you allow us 10 business days to ship your order. You will receive an e-mail from Stamps.com with a tracking number at the e-mail you provided at the track. We hope you enjoy your photos and please do not hesitate to contact us should you have any additional questions now covered in our FAQ. Thank you as always for your business! We look forward to earning your business again at future events.
Our photos are taken in the highest resolution setting .JPG on our cameras. We use professional DSLR cameras, and our typical resolution is 5760 x 3840, large enough for a billboard! We also provide a web friendly sized copy of all photos for social media display (2048 pixels).
Sorry, no - Our digital packages are priced per event, after years of doing this "risk" on site event photography services we have dialed in a package that is below our competition's prices and of higher quality (in a lot of our customer's opinions). Unfortunately, we would not be able to remain a business offering single digital downloads due to the nature of these events. Typical 2 day Digital Packages include an average of 60-70 photos of your car, if you opted to purchase your package at the track early in the weekend you are likely to see well over 100 photos!
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